Zona                      Tiempo de Entrega Estimado

 

Click & Collect         1 - 2 días

Nacional                 1 - 2 días

Canarias                 12 días

Portugal Pen.         1 - 2 días

Portugal Islas         4 días

Baleares                 2 - 3 días

Ceuta/Melilla          4 - 5 días

Francia                   2 - 3 días

Alemania                3 - 4 días

Italia                      3 - 4 días

Bélgica                   3 - 4 días

Reino Unido           3 - 4 días

Holanda                 3 - 4 días

Luxemburgo          3 - 4 días

Austria                   4 - 5 días

Polonia                  4 - 5 días

República Checa     4 - 5 días

Dinamarca             4 - 5 días

Hungría                  4 - 5 días

Suiza                      4 - 5 días

Suecia                    4 - 5 días

Irlanda                   4 - 5 días

Eslovaquia             4 - 5 días

Resto Mundo         7 - 8 días

We provide totally secure payment methods, such as Paypal and with a Card through connection to Bankia's payment gateway.

 

In many cases you can save a lot of money by changing an accessory or replacement for your appliance increasing its useful life for a few more years. In addition to contributing to generate less waste electrical and electronic equipment. For a more rational consumption.

Frequent questions

1. Can I buy from this site without being a professional customer?

Yes, you can buy what you need online or go to your nearest shop at https://www.fersay.com/en/stores.

2. What is the cost of transport?

If you place your order for home delivery, the cost is 4,65€ and if you pick it up at one of our shops, 1,50€.

3. Can I save on transport costs?

If you add a Fersay branded small appliance to your basket, you will receive your order free of transport costs.

4. What do I do if I can't find what I'm looking for?

We can process your technical enquiries by emailing tiendasfersay@fersay.com.

It is necessary that you have a photo showing the make and model of the appliance.

5. How long does it take to send me an order?

It takes between 24 and 48 working hours to get your order to you.

6. Are the spare parts original?

All our spare parts are original of the brand, except for some references that are no longer manufactured or are going to be discontinued and we bring compatible products. We always specify it in the product description

7. Can I return an unsuitable spare part?

Spare parts are not guaranteed to be returned once they have been tampered with. If you have ordered it by mistake and want to make an exchange or we have sent you something wrong, please contact tiendasfersay@fersay.com and we will help you to solve the problem.

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